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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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pwestangel07

July 1, 2026

5  out of  5
rating by pwestangel07
"Danielle is amazing and makes the insurance process so easy!!!"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! I'm so glad Danielle made the process easy for you!!"
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Jon Billing

June 30, 2026

5  out of  5
rating by Jon Billing
"Jill talked us through our policy and was helpful answering all of our questions. She was very knowledgeable and fun to talk to. She left us feeling confident in our coverage. Would recommend!!"
We responded:
"Thank you so much, Jon! Your 5-start review about Jill is so appreciated! Our policyholders being confident in their coverage is so important to us! "
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Lina Mireles

June 25, 2026

5  out of  5
rating by Lina Mireles
"Danielle was amazing! She was so patient and understanding while I was in the thick of moving and answered all my questions. I am so thankful to have worked with her!"
We responded:
"Thank you so much for taking the time to leave a review for Danielle, Lina! She really loved working with you! Moving is stressful and I'm glad she was able to make it easier! "
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Craig and Becky Mack

June 16, 2026

5  out of  5
rating by Craig and Becky Mack
"Took a car out of storage and put it on active status"
We responded:
"Thank you so much for the 5-star review!!! We appreciate you!!"
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Blessed L.

June 12, 2026

5  out of  5
rating by Blessed L.
"I am so thankful for Lacey and the rest of the team. They are always willing and ready to help when I need it ."
We responded:
"Thank you so much for such a wonderful 5-star review!! We appreciate you!!!"
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G Avila

June 11, 2026

5  out of  5
rating by G Avila
"Excellent phone service and great prices! ⭐️⭐️⭐️⭐️⭐️ 😃😃😃"
We responded:
"Thank you so much for taking the time to leave us a 5-star review!! We really appreciate it!!!"
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Robert B

June 11, 2026

5  out of  5
rating by Robert B
"I have been working with Jill Gallagher at Lacy Mitchell State Farm after my mother passed away and I must say Jill has made the process of switching the insurance over for my mother's home simple and stress free. I would recommend Jill to anyone looking for a stress free process in purchasing home insurance."
We responded:
"Thank you so much for taking the time to share your experience with Jill, Robert! Your mother was wonderful and we are so sorry for your loss! We are happy to have you as a policyholder now too! "
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Ryley Struckhoff

June 5, 2026

5  out of  5
rating by Ryley Struckhoff
"Danielle and the whole team at Lacey Mitchell State Farm are great! So friendly and always willing to help!"
We responded:
"Thank you so much for taking the time to leave us a 5-star review, Ryley! We appreciate you so much!!!"
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Ashley Farmer

May 29, 2026

5  out of  5
rating by Ashley Farmer
"Very convenient. Sent my info and request for a new policy quote via text and Danielle quickly sent me a quote and all the options via text and email for me to follow up on. Saving time and money throughout the whole process."
We responded:
"Thank you so much for your 5-star review, Ashley! We are so happy to hear that you had a great experience with Danielle! Nothing better than saving both time AND money!!"
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Steve Souchek

May 28, 2026

5  out of  5
rating by Steve Souchek
"Megan did such an amazing job assisting one of my customers with their move. It was such a seamless transition and she made the process extremely easy for everyone involved! I highly reccomned her and this agency."
We responded:
"Thank you so much for taking the time to share that, Steve!! I really appreciate it! "
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Sam Accardi

May 26, 2026

5  out of  5
rating by Sam Accardi
"I just wanted to say State Farm agency through Lacey Mitchell Jill Daniela and Megan are doing a fabulous job over there. they got things really together they're very responsive great customer service I'm totally very happy with them thank you very much Sam Accardi"
We responded:
"Thank you so much Sam!! We really appreciate you taking the time to share such kind words about our agency and team! "
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Willie Smith

May 26, 2026

5  out of  5
rating by Willie Smith
"My car insurance status was suspended which was incorrect.I called Jill she rectified the problem in 10 minutes.Jill solved problems effortlessly. Hopefully State Farm sees her as the treasure she is."
We responded:
"Thank you so much for taking the time to leave us a 5-star review, Willie! We are so glad Jill was able to take care of you! We appreciate you so much!!"
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Sally Hierman

May 23, 2026

5  out of  5
rating by Sally Hierman
"Kennison was a great help in explaining the claims process, thank you Lacey's office!"
We responded:
"Thank you so much Sally! Claims is something that Kennison is passionate about and I'm so glad she was able to help you!"
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natalie h

May 21, 2026

5  out of  5
rating by natalie h
"Kennison was great 🙌"
We responded:
"Thank you so much for taking the time to leave us a 5-star review, Natalie!! We love Kennison and she is always able to help our customers with a smile on her face!"
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Daniel Sculley

May 18, 2026

5  out of  5
rating by Daniel Sculley
"Lacey and staff were great! It was a breeze getting the coverage we needed and felt like they maximized benefits for what we were paying!"
We responded:
"Thank you so much for such a wonderful review, Daniel!! We will miss you guys!! If you ever make it back to STL, remember us! :)"
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Mateo Tahirovic

May 17, 2026

5  out of  5
rating by Mateo Tahirovic
"Kennison provided my great service in regards to my auto claim questions, very knowledgeable and talked cars with me. Thank you Lacey’s team!"
We responded:
"Thank you so much for your wonderful review, Mateo!! We are so happy to hear that Kennison was able to help you!"
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Kristen S

May 1, 2026

5  out of  5
rating by Kristen S
"Jill was super helpful and quick to answer any questions I had. Highly recommend if you are thinking about switching!"
We responded:
"Thank you so much for your 5-star review, Kristen! We appreciate you and are so happy to hear you had a wonderful experience with Jill!"
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Kay Cheatham

April 30, 2026

5  out of  5
rating by Kay Cheatham
"I use a different State Farm office , but Kennison from Lacey’s office was of great help in figuring out a technical issue."
We responded:
"Thank you so much for your review, Kay!! Kennison is definitely a problem solver and we appreciate you taking the time to compliment her!!"
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Rachel

April 30, 2026

5  out of  5
rating by Rachel
"I had been putting off calling the office longer than I should have for what I thought were going to be difficult questions to get answers for… finally I took the time to call and I’m beyond happy that I did! Spoke with Kennison, she made my experience wonderful and a million times easier than I anticipated answering all my myriad of questions."
We responded:
"Rachel, I am SO happy to hear that Kennison made a call you were putting off a positive experience!! We love hearing from customers like you! Thank you for the 5-star review!"
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Tamara Davis

April 29, 2026

5  out of  5
rating by Tamara Davis
"I highly recommend lacy and her team they always provide excellent service and they’re a joy to work with."
We responded:
"Thank you so much for this 5-star review, Tamara!! We really appreciate your business and you taking the time to share your experience with us!"
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Izac H

April 29, 2026

5  out of  5
rating by Izac H
"The team is always so friendly and helpful!"
We responded:
"Thank you so much, Izac!!!"
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Charlotte H

April 29, 2026

5  out of  5
rating by Charlotte H
"The receptionist Angie is so sweet and so helpful!"
We responded:
"Thank you so much, Charlotte!! We love Angie and are so thrilled you had a great experience with her!"
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Chase Cheatham

April 29, 2026

5  out of  5
rating by Chase Cheatham
"Kennison assisted me with my insurance related questions, great service thank you!"
We responded:
"Thank you so much for your 5-star review, Chase!!"
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Marie Wolk

April 29, 2026

5  out of  5
rating by Marie Wolk
"I am not a current policy holder at this specific office but Kennison was really helpful in helping me with my questions and she’s a wonderful assistant!! Very professional and very kind!"
We responded:
"Thank you so much, Marie!! We love Kennison and think she's absolutely wonderful too!!"
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Samantha Ernsky

April 29, 2026

5  out of  5
rating by Samantha Ernsky
"Jill is the best! She gave me a lot of personal attention, which made a pretty overwhelming and confusing process feel manageable. Jill walked me through my options, answered all my questions, and made sure I understood everything. I especially appreciated how she worked with my budget while still helping me get the coverage I needed. She was easy to work with and genuinely cared about finding the right fit. I’d definitely recommend her if you’re looking for help with business insurance or switching to State Farm in general."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jill was able to provide you with the personal attention and guidance you needed to navigate what can be a complex process. It's wonderful that she helped you find the right coverage within your budget and made everything easy to understand. We truly appreciate your recommendation and are here to support you with any future insurance needs. Thanks again for choosing State Farm!"