State Farm® Insurance Agent Lacey Mitchell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cassidy Troup
August 21, 2024
"I have been using Lacey Mitchell State Farm for about 8 years, started with renter's insurance and now they bundle my home and auto for me. Recently bought a new car and Erin was able to get me my new ID cards and updated premium in less than an hour. Love this team!"
"We appreciate your business, Cassidy!! And thank you for such a wonderful review!! Hope you're loving that new car!"
Jamie Barron
August 17, 2024
"I have nothing but good things to say about Erin! She was so helpful and patient through the whole (quick) process. I 100% have no regrets switching to State Farm and contacting Lacey and her team. I was easily able to get a new auto and renters insurance bundled at the best rate."
"Thank you for such an awesome review, Jamie!! We are so happy you chose us! And we agree that Erin is fantastic! Let us know if you need anything!!"
Anna Vazquez
August 5, 2024
"Erin was very helpful in answering all my questions and gave us a good rate with several discounts-it was the best rate we found by far. I have been with this State Farm office for several years and they have always been nice and responsive, and call every year to go over my rate and make sure we understand our coverage."
"Thank you so much for your review, Anna! We are so happy that you enjoy working with our office and Erin! We pride ourselves on being proactive in checking in each year, it's important to us to make sure policyholders like you have the best rate and proper coverage!"
Daniel Lodholz
July 26, 2024
"Anna was super helpful and the switch was very easy. Great price"
"Thank you so much for your 5-star review, Daniel!! Our goal is to make the switch as easy as possible for you! And we love Anna, she's the best!"
Rachel de Guzman
May 15, 2024
"Erin was so helpful & responsive with my questions and was able to give a great rate that works for myself and my family. I appreciate her prompt communication & genuine, friendly nature!"
"Thank you so much for this wonderful review!! We really appreciate your kind words, Rachel! We think Erin is pretty awesome too!"
Rachel Woodall
May 15, 2024
"Erin was so helpful in getting me a life insurance plan that I could afford, which was what I was nervous about. She made it very easy, and I really appreciated that. Since then, I've had follow-up questions, and she has always been quick to answer. I would definitely recommend her!"
"Life insurance can be a scary topic for many reasons! We are SO happy to hear that Erin made this process painless for you!! Thank you so much for sharing your experience with us, Rachel!!!"
Brent Law
May 11, 2024
"Lacey and her amazing team will help you will all your coverage needs! They are one of the best agencies around. You won’t be disappointed"
"Wow Brent! Thank you so much for your kind words! We really appreciate your 5-star review!!"
Rachel Betlach
May 11, 2024
"Lacey and her entire team are so friendly and knowledgeable. I love working with them!"
"Thank you so much Rachel! We are so luck to work with amazing people like you!"
Chloe B
May 10, 2024
"Lacey and Erin are very friendly, helpful and knowledgeable!"
"Thank you so much Chloe! We really appreciate your kind words! As always, please let us know if you need anything!!"
Qiang “Rerun” Guo
May 1, 2024
"Lacey, Erin and the Team are the best! They are responsive, helpful and patient in guiding me through the entire process."
"Thank you so much for your thoughtful review! We love working with you and will always help if you have any questions!"
L B
April 26, 2024
"Things were great but communication fell never received documents after many many call and emails."
"LB, I'm sorry to hear that you had any sort of negative experience with my office! I'd love to look further into this however your review just has your initials. Would you mind sending me an email to lacey@stlneighbor.com so we can talk further? We'd love an opportunity to make this right."
Armani Boo
February 28, 2024
"Erin got me the best price! She was nice and very helpful as I was moving and had so much going on. Thank you so much!"
"Thank you so much for your 5-star review, Armani! We are happy to hear that you enjoyed your experience with Erin! We think she's pretty great! Have a wonderful weekend and we look forward to working with you!"
Irina Shchukina
January 19, 2024
"Great service and very helpful agents. Thank you!"
"Thank you so much for your review Irina! We appreciate it!"
Dee Davis
January 15, 2024
"Friendly staff. Easy process to complete any additional service."
"Thank you for your 5-star review, Dee! We pride ourselves in making things easy for our policyholders. Stay warm out there!"
Carla Robinson
January 10, 2024
"I’ve been With Lacy Mitchell for several years. She and her team are awesome. They follow up, check with you to see if everything is working for you. It’s not always just business."
"Carla, thank you so much for such a kind review! We truly care about our policyholders as people and we are so glad to check in each year! Talk to you soon and have a great week!"
Aislinn McCarthy-Sinclair
September 16, 2023
"I have been a client of this business for going on four years. I am especially grateful to Jill Gallagher who is always prompt, thorough, and helpful!"
"Thank you so much for your 5 star review, Aislinn! It means so much to us that you took the time to share your experience with our office. We are super grateful for Jill too! :)"
Jill Schulte
July 19, 2023
"My household has been using Lacey Mitchell State Farm for over a decade now...I can't say enough about how great her team has been for us! Everyone is so friendly and knowledgeable and you can tell that they love to help others. I highly recommend reaching out to Lacey for all of your insurance needs!"
"Thank you so much, Jill! We really appreciate your kind review and for being a customer with us for so long! We love being able to help your family with your insurance needs!"
Cecilia Ernst
July 7, 2023
"Lacey saved me a ton of money on cars and renter's insurance, and is always available to answer random insurance questions."
"Thank you so much, Cecilia! We are always happy to help however we can!"
Nancy Sun
July 7, 2023
"Been with Lacey and her team the past 4 years and am grateful for their consistency in providing reliable service to assist me with insurance needs through a rapidly changing phase of life! I am staying with Lacey and her team despite having relocated to another state. Highly recommend!"
"Thank you so much Nancy! We are so glad we get to continue to help you in your new state! We appreciate such a kind review!"
Heady Gnome
July 1, 2023
"Anna has been so nice to work with as we move our car insurance and home insurance policies to Missouri. Thank you for making the transition so smooth!"
"Thank you Heady! Anna is awesome and we are so lucky to have her on our team!"
Stephen Smith
June 28, 2023
"Knowledgeable and very helpful staff!"
"Thank you for the positive review!"
Cameron Miller
June 7, 2023
"Very kind and knowledgeable agents! They were incredibly helpful with my Renter's insurance."
"Thank you for the review! We would love to handle your renters insurance again if you ever move back to Missouri or Illinois! "
Ann Granich
May 15, 2023
"We went to the Spring Fling Market that Lacey and her team put together and it was super cute!! We just moved back to the area, so it was such a welcoming experience and great way to get to know members of our community, plus we could support some local businesses! What a great way to engage with the neighborhood and community, I hope that we have the opportunity to come to more fun events such as this market!"
"Thank you for attending our community event, Ann! We will definitely have more fun opportunities coming up this year. Thank you for the 5-star review. "
Amanda Benson
May 10, 2023
"All of the staff are so nice!"
"Thank you for taking the time to leave us a review about our wonderful staff! We feel lucky to have them!"
kevin cloud
May 10, 2023
"Treated us great and was courteous about the situation we were in. Would definitely recommend state farm to my friends and family."
"Kevin, we appreciate your kind words. It was a pleasure to work with you! Thank you for the 5-star review. "