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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Shearer

August 15, 2026

5  out of  5
rating by Matthew Shearer
"I had a great experience working with Kennison. She was extremely helpful, knowledgeable, and took the time to answer all of my questions regarding life insurance products. I never felt rushed or pressured, and she did an excellent job explaining the different options in a way that was easy to understand.

If you’re looking for someone who is professional, patient, and genuinely willing to help, I would definitely recommend Kennison, she will take good care of you!"
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Ella Tinnon

August 14, 2026

5  out of  5
rating by Ella Tinnon
"Kennison was extremely helpful over the phone and did a great job answering all of my questions. She was very friendly, patient, and took the time to make sure everything was clearly explained. I really appreciated how easy she made the whole process and the excellent customer service she provided. I would definitely recommend working with Kennison!"
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Superman Aree

August 14, 2026

5  out of  5
rating by Superman Aree
"If you want someone with class, intelligent, and so sweetly helpful go to who I go to, Kennison Cheatham! She's always the best!!"
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Cynthia Wilson

August 14, 2026

5  out of  5
rating by Cynthia Wilson
"Kennison was very helpful with all of my questions. She’s very knowledgeable and knows her job very well. I was very pleased."
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Matt Cheatham

August 14, 2026

5  out of  5
rating by Matt Cheatham
"Today, I called Lacey's office and spoke with Kennison. She was very helpful and a joy to speak with."
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mary stotts

August 10, 2026

5  out of  5
rating by mary stotts
"When I called in, Kennison was very helpful and took the time to answer my questions. She was very friendly, knowledgeable, and made the process easy!!! I really appreciate the great customer service!"
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Nychelle Brewer

August 6, 2026

5  out of  5
rating by Nychelle Brewer
"Danielle was really helpful and responsive when we needed to add a second homeowner's policy on a deadline. She went over all the details, presented options for additional endorsements without ever pressuring us to buy anything, and had the policy ready to go for our lender the next day. I was also pleasantly surprised at the price, which was lower than we'd thought."
We responded:
"Thank you so much for leaving such a wonderful review for Danielle! We are so happy to hear you had such a pleasant experience! We apprecaite you, Nychelle!"
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J C

July 28, 2026

5  out of  5
rating by J C
"Jill is truly the sweetest and one of the best people I've had the pleasure of working with! She helped me throughout the entire home insurance process and made what could have been a stressful experience feel so much easier.

She was always kind, patient, responsive, and willing to answer every question I had. Jill went above and beyond to make sure everything was handled correctly and on time, and she kept me updated every step of the way. I genuinely felt like she cared about helping me, not just completing a transaction.

If you're looking for someone who is knowledgeable, professional, and truly cares about her clients, I can't recommend Jill enough. Thank you for all of your help and for making this process such a positive experience!"
We responded:
"Thank you so much for taking the time to leave such a thoughtful review for Jill! We appreciate you so much! "
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Katelyn Kuhn

July 9, 2026

5  out of  5
rating by Katelyn Kuhn
"Highly recommend working with Jill to help save you money! She was extremely knowledgeable and was able to clearly communicate the coverage I was getting and what that meant for my family and I! She was super easy to talk to and I am so happy with my experience! I am saving a lot of money also!!"
We responded:
"Thank you so much for such a fantastic review, Katelyn! We are so happy that Jill was able to save you money and that you feel confident in your coverage! We look forward to having you with the State Farm fam!!!"
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Janey Miller

July 6, 2026

5  out of  5
rating by Janey Miller
"Wowwww in the BEST way possible!!
Jill at Lacey Mitchell’s office is the BEST.
I feel protected inside and out.
Additionally, I feel confident knowing my teenage drivers are protected as well.
What a RELIEF!!
Thank you, Jill!!
❤️❤️❤️"
We responded:
"We adore you, Janey!! Thank you SO MUCH for such a glowing review about our Jill! We appreciate you so much!!"
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pwestangel07

July 1, 2026

5  out of  5
rating by pwestangel07
"Danielle is amazing and makes the insurance process so easy!!!"
We responded:
"Thank you so much for taking the time to leave us a 5-star review! I'm so glad Danielle made the process easy for you!!"
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Jon Billing

June 30, 2026

5  out of  5
rating by Jon Billing
"Jill talked us through our policy and was helpful answering all of our questions. She was very knowledgeable and fun to talk to. She left us feeling confident in our coverage. Would recommend!!"
We responded:
"Thank you so much, Jon! Your 5-start review about Jill is so appreciated! Our policyholders being confident in their coverage is so important to us! "
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Lina Mireles

June 25, 2026

5  out of  5
rating by Lina Mireles
"Danielle was amazing! She was so patient and understanding while I was in the thick of moving and answered all my questions. I am so thankful to have worked with her!"
We responded:
"Thank you so much for taking the time to leave a review for Danielle, Lina! She really loved working with you! Moving is stressful and I'm glad she was able to make it easier! "
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Craig and Becky Mack

June 16, 2026

5  out of  5
rating by Craig and Becky Mack
"Took a car out of storage and put it on active status"
We responded:
"Thank you so much for the 5-star review!!! We appreciate you!!"
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Blessed L.

June 12, 2026

5  out of  5
rating by Blessed L.
"I am so thankful for Lacey and the rest of the team. They are always willing and ready to help when I need it ."
We responded:
"Thank you so much for such a wonderful 5-star review!! We appreciate you!!!"
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G Avila

June 11, 2026

5  out of  5
rating by G Avila
"Excellent phone service and great prices! ⭐️⭐️⭐️⭐️⭐️ 😃😃😃"
We responded:
"Thank you so much for taking the time to leave us a 5-star review!! We really appreciate it!!!"
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Robert B

June 11, 2026

5  out of  5
rating by Robert B
"I have been working with Jill Gallagher at Lacy Mitchell State Farm after my mother passed away and I must say Jill has made the process of switching the insurance over for my mother's home simple and stress free. I would recommend Jill to anyone looking for a stress free process in purchasing home insurance."
We responded:
"Thank you so much for taking the time to share your experience with Jill, Robert! Your mother was wonderful and we are so sorry for your loss! We are happy to have you as a policyholder now too! "
Profile photo of Ryley Struckhoff

Ryley Struckhoff

June 5, 2026

5  out of  5
rating by Ryley Struckhoff
"Danielle and the whole team at Lacey Mitchell State Farm are great! So friendly and always willing to help!"
We responded:
"Thank you so much for taking the time to leave us a 5-star review, Ryley! We appreciate you so much!!!"
Profile photo of Ashley Farmer

Ashley Farmer

May 29, 2026

5  out of  5
rating by Ashley Farmer
"Very convenient. Sent my info and request for a new policy quote via text and Danielle quickly sent me a quote and all the options via text and email for me to follow up on. Saving time and money throughout the whole process."
We responded:
"Thank you so much for your 5-star review, Ashley! We are so happy to hear that you had a great experience with Danielle! Nothing better than saving both time AND money!!"
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Steve Souchek

May 28, 2026

5  out of  5
rating by Steve Souchek
"Megan did such an amazing job assisting one of my customers with their move. It was such a seamless transition and she made the process extremely easy for everyone involved! I highly reccomned her and this agency."
We responded:
"Thank you so much for taking the time to share that, Steve!! I really appreciate it! "
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Sam Accardi

May 26, 2026

5  out of  5
rating by Sam Accardi
"I just wanted to say State Farm agency through Lacey Mitchell Jill Daniela and Megan are doing a fabulous job over there. they got things really together they're very responsive great customer service I'm totally very happy with them thank you very much Sam Accardi"
We responded:
"Thank you so much Sam!! We really appreciate you taking the time to share such kind words about our agency and team! "
Profile photo of Willie Smith

Willie Smith

May 26, 2026

5  out of  5
rating by Willie Smith
"My car insurance status was suspended which was incorrect.I called Jill she rectified the problem in 10 minutes.Jill solved problems effortlessly. Hopefully State Farm sees her as the treasure she is."
We responded:
"Thank you so much for taking the time to leave us a 5-star review, Willie! We are so glad Jill was able to take care of you! We appreciate you so much!!"
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Sally Hierman

May 23, 2026

5  out of  5
rating by Sally Hierman
"Kennison was a great help in explaining the claims process, thank you Lacey's office!"
We responded:
"Thank you so much Sally! Claims is something that Kennison is passionate about and I'm so glad she was able to help you!"
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natalie h

May 21, 2026

5  out of  5
rating by natalie h
"Kennison was great 🙌"
We responded:
"Thank you so much for taking the time to leave us a 5-star review, Natalie!! We love Kennison and she is always able to help our customers with a smile on her face!"
Profile photo of Daniel Sculley

Daniel Sculley

May 18, 2026

5  out of  5
rating by Daniel Sculley
"Lacey and staff were great! It was a breeze getting the coverage we needed and felt like they maximized benefits for what we were paying!"
We responded:
"Thank you so much for such a wonderful review, Daniel!! We will miss you guys!! If you ever make it back to STL, remember us! :)"