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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Laura Boville

March 13, 2023

5  out of  5 rating by Laura Boville
"Loved the recent art exhibition hosted here for Artists First! It was a great event that really showed how much this business supports the community and loves local."

Katrina W.

March 9, 2023

5  out of  5 rating by Katrina W.
"The staff here are extremely kind and most importantly informed. I felt taken care of and like I fully understood what I was signing up for as they took the time to explain."

Nancy Shouse

March 8, 2023

5  out of  5 rating by Nancy Shouse
"We have been looking for insurance. Lacey and her staff are very knowledgeable and very helpful. Rates are great and we will be switching."

Brody Zink

March 7, 2023

5  out of  5 rating by Brody Zink
"Great rates, always enjoying working with this office!"

Kelly Schelich

March 6, 2023

5  out of  5 rating by Kelly Schelich
"Super friendly staff! Also love the events they put on for the community."

Bobbi Jo Meskill Shures

March 6, 2023

5  out of  5 rating by Bobbi Jo Meskill Shures
"Megan is the best! Great office!"

erin meskill

March 6, 2023

5  out of  5 rating by erin meskill
"Always a great experience. Megan is very helpful and friendly!"

Nicole Abbott

March 6, 2023

5  out of  5 rating by Nicole Abbott
"I have my renters and car insurance through this office. They have always been helpful and friendly. I move a lot around the city and they’ve always been very efficient! They also throw a great holiday party! I attended the Artists First reception and it was fantastic!"

Alyssa Shouse

March 6, 2023

5  out of  5 rating by Alyssa Shouse
"Absolutely love this office! They made getting my life insurance so easy, and talked me through the process so I could understand. I am welcomed with great customer service every time I call. Highly recommend!"

Mallory Millsap

March 6, 2023

5  out of  5 rating by Mallory Millsap
"Lacey and her team are the elite insurance crew. They are all personable and knowledgeable of any and all questions that may arise. 10/10 would recommend."

John Mason

March 6, 2023

5  out of  5 rating by John Mason
"Erin S is very professional in the manner by which she delivers insurance options. She informed me about some options that would benefit me through my homeowners policy that I was not aware of. Erin audited my policies and made suggestions on all that were to my benefit. I would recommend her to anyone seeking insurance coverage. She knows her stuff!!!"

Justin Hoelker

March 3, 2023

5  out of  5 rating by Justin Hoelker
"Nice holiday themed event and friendly staff!"

Andrew Robbins

March 3, 2023

5  out of  5 rating by Andrew Robbins
"Friendly and professional! Great experience overall."

John Kurtz

February 24, 2023

5  out of  5 rating by John Kurtz
"Lacey hosted an event for Valentine's Day as a community outreach attempt. It was incredibly charming!"

Andrew Lampe

February 24, 2023

5  out of  5 rating by Andrew Lampe
"The valentine's promotion was a BLAST. New office looks amazing. Strong family vibe with the kids running around having a good time. Made me feel right at home. 10 out of 10 recommend!"

Steven Wasserman

February 23, 2023

4  out of  5 rating by Steven Wasserman
"Great experience with the team so far - always a quick phone call away, kind, and able to handle any concerns or problems I have. Great deal on the insurance as well, I bundled my auto and renters' insurance and am satisfied with the cost."

Chamber Of Commerce

February 22, 2023

5  out of  5 rating by Chamber Of Commerce
"Lacey and her staff truly care about the community-their support and desire to make our city a better place is sincere and genuine. Whether they're supporting local causes or their fellow businesses, they give it 100%!"

Lauren Pennington

February 22, 2023

5  out of  5 rating by Lauren Pennington
"I went to the Valentine’s Day party that Lacey Mitchell State Farm put on a couple weeks ago. It was so fun with games, valentine making, face painting and donuts with coffee and hot chocolate! Super sweet and inviting! It was also kid friendly so I was able to bring my step daughter! I loved this event! Thanks Lacey Mitchell State Farm!"

Clark Summers

February 22, 2023

5  out of  5 rating by Clark Summers
"My car insurance with another agency was about to increase dramatically, so I decided it was time to do some shopping and I'm glad I did! Mayda helped me find a new policy that gave me even better coverage compared to my old one, and saved me nearly $100/month! She made the process as easy and painless as insurance shopping has ever been. I really appreciated the time she took to explain the details that other agencies have never attended to! The office also holds free events throughout the year. While my main draw may be the delicious free food on offer, they seem like a great way to bring community members together and meet folks they might otherwise never interact with. That's pretty neat!"

Thomas Brutnell

February 22, 2023

5  out of  5 rating by Thomas Brutnell
"I have worked with Lacey and her team for several years now and highly recommend. We recently worked with Mayda to secure a new insurance policy and she did a great job. She was friendly, professional, quick to respond and addressed all of our questions."

Anna Spotswood

February 16, 2023

5  out of  5 rating by Anna Spotswood
"Our auto insurance was about to go up so we shopped around and ended up switching to State Farm through Lacey Mitchell. I’m a lazy person by nature so it was a daunting task but Mayda made it so easy to transition. I really appreciated her taking the time to explain the different options I had for insurance so I really knew what kind of coverage I was getting. We ended up saving a ton of money by switching over. There’s the added bonus of attending the free events they throw so you can meet your agent or network with local community members. I of course, like any decent human, also attend for the food 🐴."

zaza Goodbrake

February 1, 2023

5  out of  5 rating by zaza Goodbrake
"Mayda Bell saved my family $150 in monthly insurance fees! I can’t believe we didn’t switch to State Farm earlier. Great service and easy to communicate with, Mayda is the best!"

Clayton Clark

January 29, 2023

5  out of  5 rating by Clayton Clark
"I had a great experience working with Erin from Lacey's office. We were able to save a bunch of money on our auto and home insurance policies, and Erin helped make the transition smooth and efficient!"

Kitty Ford

January 12, 2023

5  out of  5 rating by Kitty Ford
"I have never had any more caring people. I will recommend them to anyone as I live in a building with 99 other seniors. We live in a world were these kind of people are very far in between. Give them a raise before you lose them. Thanks"

Anon Ymous

January 9, 2023

5  out of  5 rating by Anon Ymous
"After considering many options for my renter's insurance, I finally decided to go with State Farm. Not only did they offer the best coverage and rate, but my experience with Erin was very pleasant. She was personable and very clear in answering all of my questions, as well as making some recommendations to preserve my credit and cost efficiency regarding coverage/deductibles; and even went as far as to recommend me some new venues to try after I move in to my new place. I feel very confident knowing these people have my back! Thanks again"