State Farm® Insurance Agent Lacey Mitchell
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kristen S
May 1, 2026
"Jill was super helpful and quick to answer any questions I had. Highly recommend if you are thinking about switching!"
Kay Cheatham
April 30, 2026
"I use a different State Farm office , but Kennison from Lacey’s office was of great help in figuring out a technical issue."
Rachel
April 30, 2026
"I had been putting off calling the office longer than I should have for what I thought were going to be difficult questions to get answers for… finally I took the time to call and I’m beyond happy that I did! Spoke with Kennison, she made my experience wonderful and a million times easier than I anticipated answering all my myriad of questions."
Tamara Davis
April 29, 2026
"I highly recommend lacy and her team they always provide excellent service and they’re a joy to work with."
Izac H
April 29, 2026
"The team is always so friendly and helpful!"
Charlotte H
April 29, 2026
"The receptionist Angie is so sweet and so helpful!"
Chase Cheatham
April 29, 2026
"Kennison assisted me with my insurance related questions, great service thank you!"
Marie Wolk
April 29, 2026
"I am not a current policy holder at this specific office but Kennison was really helpful in helping me with my questions and she’s a wonderful assistant!! Very professional and very kind!"
Samantha Ernsky
April 29, 2026
"Jill is the best! She gave me a lot of personal attention, which made a pretty overwhelming and confusing process feel manageable. Jill walked me through my options, answered all my questions, and made sure I understood everything. I especially appreciated how she worked with my budget while still helping me get the coverage I needed. She was easy to work with and genuinely cared about finding the right fit. I’d definitely recommend her if you’re looking for help with business insurance or switching to State Farm in general."
Kylie G
April 23, 2026
"I have been with this office for a while now, but one agent makes my experience with Statefarm much more enjoyable- and that agent is Megan Krug (cue airhorns). A smile is brought to my face when I call and learn that Megan is the one available to answer my questions. Her sparkling personality dulls the headache & despair that is brought on by discussing insurance. One time we talked about our dogs, and that was pretty cool. I love dogs. And I love Megan!"
"Kylie, when I tell you Megan smiled ear to ear when she read this review!! Thank you SO much for leaving our office a 5-star review! I'm so thrilled to hear that you've had a great experience with her! And dropping a dog picture in the review? Amazing! "
Genie Mergard
April 23, 2026
"Every encounter/interaction I have had with Lacy Mitchell's office has been superb. Everyone is kind, helpful, and I always receive prompt replies. Today, Megan helped me review my policy and she explained my insurance policies in a way that was so easy to comprehend. Aside from the extremely helpful people, I really appreciate that I can send a quick text with questions instead of having to call the office."
"Thank you so much for such a fantastic 5-star review, Genie!! Megan just mentioned how much she enjoyed speaking with you so I'm thrilled to hear you had a great experience with her and our office! Feel free to text us anytime!!"
Patrick Khalatians
April 21, 2026
"State Farm is great. The staff at Lacey's office is outstanding, knowledgeable, and responsive! Tried those other carriers, State Farm is by far superior. Shout out to Megan Krug. If you need something done, she moves mountains to get it done"
"Thank you so much for leaving us such a wonderful review, Patrick!! We appreciate that you trust us with your business and that you had a great experience with Megan and our office!"
Lisa Shook
April 13, 2026
"Jill was the best took care of all my insurance questions, and updated all my policies. Great office staff all around highly recommend this office."
"Thank you so much for taking the time to leave us a 5-star review, Lisa!! We are so glad Jill got you all squared away! :)"
David Blair
April 13, 2026
"I can’t say enough great things about Danielle at Lacey Mitchell State Farm! I was on the fence about switching from a long-term insurance provider, but she completely changed my perspective and ultimately earned my business. From the start, Danielle was incredibly responsive, answering all of my questions quickly and thoroughly. She was easy to communicate with over email and phone, provided thoughtful recommendations, and clearly knows her stuff. You can tell she’s both skilled and confident in what she does, which made the entire process feel smooth and stress-free. Because of her, I moved all three of my policies over — and I’m glad I did. Not only am I saving money, but I also ended up with more robust coverage than I had before. If you’re even thinking about exploring your options, I highly recommend giving Danielle, and the Lacey Mitchell team a chance to earn your business. You won’t regret it; 5 stars!"
"Thank you so much, David! We are thrilled that we got you all switched over and that Danielle was so helpful and responsive! We appreciate you so much and thank you for again for the 5-star review!"
Ashley Main
April 10, 2026
"Jill never fails at keeping my family with the protection we need! Absolutely the best prices and customer service I have ever experienced. Love her and being part of the State Farm Family!"
"Thank you so much for this wonderful review, Ashley!! We love Jill and appreciate you shouting her out for doing what she does best! "
G Girls' World
April 8, 2026
"Wonderful team, super friendly and personable!"
"Thank you so much for your 5-star review! We really appreciate your business and you!"
Anna Nielsen
March 25, 2026
"Danielle was awesome and helped me get my renters insurance set up! She explained all of the details very well!"
"Thank you so much, Anna! We are so happy to hear that Danielle was able to get your Renters insurance set up! We appreciate you taking the time to leave us a review!"
Madeline Nathe
March 25, 2026
"Kennison and Danielle were so helpful in a quick change over from another State Farm agent in a different state! They were thorough, understanding, and helped me get what I needed done promptly. Definitely reach out to them!!"
"Thank you so much for such a wonderful 5-star review, Madeline!! We are so glad that Kenni and Danielle made your switch quick and easy! We appreciate you so much!!"
Kristin Becker
March 22, 2026
"I’ve been with Lacey Mitchell and her team since 2017, followed them from the CWE office, to both Maplewood offices too. There aren’t enough good words to describe my experience, almost 10 years next year. Jill was my touch point for my most recent policy review. She answered all my questions, and calmed any concerns to ensure that everything I own would be covered. Plus, they have an office dog that is the sweetest boy. ❤️"
"Thank you so much for your kind words and for being such a loyal client over the years! We’re thrilled to hear that Jill was able to provide the support and reassurance you needed during your policy review. It means a lot to us that you’ve trusted myself and my team through every step of the way. And yes, Irvin definitely loves making new friends! ❤️ We look forward to continuing to serve you for many more years to come."
Britteney Ofodile
March 19, 2026
"Love this team so much! I cant believe how patient they were as i asked all my questions and helping me understand.. every process has been amazing thank you Megan , Kenni, Dani , Jill and Lacey! My family appreciates you all so much!"
"Thank you so much for your wonderful feedback! We’re so glad Megan, Kenni, Dani, Jill, and Lacey could provide the patience and support you needed throughout the process. It means a lot to us to know that you and your family feel well taken care of. We truly appreciate your kind words and look forward to continuing to support you and your family!!"
bob personal
March 16, 2026
"Good experience with Kennison and team, very helpful and knowledgeable!"
"Thank you so much!! We really appreciate you taking the time to leave us a review!!"
JA R
March 15, 2026
"Lacey made the switch from another agent over to her quick and painless. She was knowledgeable, thorough, and pleasant! It's hard to find genuinely helpful, kind people I the world, so I think she deserves a nice shout out/ review! :)"
"Thank you so much for such a wonderful review! We really appreciate you!!!"
Alton Realtor
March 13, 2026
"Lovely speaking with Jill and Kennison"
"Thank you so much, Alton! We really appreciate your business!!"
K Sokolov
March 13, 2026
"Great agency, spoke with Kennison and had a great hospitable experience"
"Thank you so much!! We really appreciate you taking the time to leave us a 5-star review!!"
Anuj Patel
March 11, 2026
"Jill was extremely helpful and patient while I was figuring out comparison and cancellation with Geico. She’s helped me save over half the payment I used to carry, well worth the call and switch to State Farm!"
"Anuj, we appreciate your 5-star review so much!! I'm so happy to hear that Jill was able to get you switched over and save you some money in the process!"